Photo DVD Maker Support Center - FAQs about orders, registrations, functions & contact

How to fix the Photo DVD Maker program crash problems

These solutions are provided to address the following problems:

>> Photo DVD Maker crashes upon starting up. An error message reads "The Photo DVD Maker program has stopped working".

>> Photo DVD Maker crashes. The error message reads "Error while unpacking program, Code 2. Please report this to author."

>> Photo DVD Maker crashes when you add photos to the program.

>> Photo DVD Maker crashes during the process of burning a slideshow DVD

>> And get error message refers to mfc42.dll

Please try the following solutions to fix the photo slideshow program crash problem.

Solution 1: Reinstall Photo DVD Maker

Some times the updates of your Windows or security software will break down the way Photo DVD Maker works. Or the program files of Photo DVD Maker could be corrupted due to unknown operations or installation of other programs.

In this case, please download a new copy of setup file from our website to reinstall Photo DVD Maker. Especially those who get the "Error while unpacking program, Code 2. Please report this to author" message, should use this solution to solve problem.

Solution 2: Update your Flash Player

Photo DVD Maker requires Adobe Flash Player OCX to render some effects. If the .ocx file is missing, Photo DVD Maker possibly will crash when you open it or add photos to it.

Please visit this link http://get.adobe.com/flashplayer with your Internet Explorer to install Flash Player for IE.

If you have other browsers installed on your computer, for example, FireFox, Safari or Opera, please install the latest version of Flash Player for the browsers as well (different browser requires different version of Flash Player!).

Visit this link http://get.adobe.com/flashplayer/otherversions to install Flash Player for other browsers, using the respective browser.

Install other version of Flash Player for running Photo DVD Maker

Solution 3: Turn off DEP for Photo DVD Maker

It's not unusual to see many programs stop working in Vista systems. The problem is caused by DEP, or Data Execution Prevention. DEP will block many goodwares from starting up by mistake. Sometimes Photo DVD Maker becomes the victim.

However, you can try turn off DEP for Photo DVD Maker.

1. On the desktop of you computer, right-click the "Computer" icon, and then click "Properties" from the pop-up menu.

2. Click "Advanced System Settings". Administrator permission required if you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3. Now you are prompted to the "System Properties" dialogue window. Click the "Advanced" tab, under "Performance", and click "Settings".

Turn off DEP for Photo DVD Maker

4. Now you are prompted to the "Performance Options" dialogue window. Click the "Data Execution Prevention" tab, and then select the option "Turn on DEP for all programs and services except those I select". And then click the "Add..." button to add Photo DVD Maker to the list.

Change DEP settings for running Photo DVD Maker

You should browse to the program files folder where you have installed Photo DVD Maker to find the executable file. Usually, it should be:

C:\Program Files\Photo DVD Maker Professional (C:\ could be D:\, E:\, etc. if the program was installed in other local disc.)

Find the executable file DVDPhotoMaker.exe, and then click Open to add it to the list.

Solution 4: Run the program under compatibility mode

Vista users can also try to run the Photo DVD Maker program under compatibility mode. Usually, it should be:

C:\Program Files\Photo DVD Maker Professional (C:\ could be D:\, E:\, etc. if the program was installed in other local disc.)

Right click on the DVDPhotoMaker.exe file, click "Properties" from the pop-up menu, select "Compatibility" tab, check the "Run this program in compatibility mode for:" option, select "Windows XP", and then click the "OK" button to save the setting. Then run the program to have a try.

Solution 5: Update mfc42.dll file

if you get error message refers to mfc42.dll, like this

error message refers to mfc42.dll

Some other slideshow software or other programs that adopt similar engines might conflict with Photo DVD Maker.

If you have installed Roxio PhotoShow, DVD Photo Slideshow or other programs that could be the conflict items, please uninstall them for the time being during which you may use Photo DVD Maker without hassles.

SynciOS Data Transfer banner Contact Support

support@photo-dvd-maker.com

More FAQs

Add Photos / Videos

Add Music to Photo Slideshow

Use Effects, Themes & Templates

Set Language Preference

Run Photo DVD Maker on Mac

Move Slideshow to New Computer

Photo DVD Maker pdm project

Fix Empty / Missing Picture Errors

Burn Slideshow to Image File

Fix Photo DVD Maker Crash Problem

Tutorial to Create Video Slideshow

Hot Topics

Make HD Video Slideshow

Burn AVCHD Slideshow

Make Happy Christmas Slideshow

Create Scary Halloween Slideshow

Choose the Best Slideshow Program

Build Stunning Graduation Slideshow

Make Olympics Sports Slideshow

Create Birthday Photo Slideshow

Make Wedding DVD Slideshow

Enjoy Photo Slideshow on iPad

Upload Slideshow to YouTube

Create Facebook Video Slideshow

Publish Slide shows on MySpace

Take Photo Album to Android Phone

Knowledge Base

Halloween Theme Songs

Birthday Slideshow Songs

Wedding Slideshow Song Ideas

Baby Slideshow Song Suggestions

Copyright © 2005-2024 Anvsoft Inc., All Rights Reserved.